Check your bike box for any external damages, click pictures of the box from all sides before opening it.
Put the box in a well-lit space with a flat surface.
Cut open the straps carefully and open the top flap of the box.
Refer to the Welcome Booklet shipped with your bike or battery (in case the battery is shipped separately) *also attached here.
Ensure that all the contents of the bike are safe and undamaged.
In case of any problems with the contents contact support.
- Assemble your bike as per the assembly instructions available on the Help Centre.
- Charge your battery.
- Check your tires' pressure.
- Check your bike's operation without power first.
- Check your bike's operation with power on at low settings.
Read the battery care & maintenance guide carefully.
Register your bike with us.
Join our Facebook community.
Share your pics and smiles with us and everyone you like.