Please note that the battery ratings on the website are for using PAS 1 or 2 with occasional throttle usage and proper use of bike gears. How you operate these three things can drastically impact your battery range/mileage.
Watch the video below or consult the directions below for instructions on how to do this
What will you need:
- A smartphone able to download Apps and track the phone via GPS.
- Either a multimeter or a display which can read direct battery voltage
- These displays are: DPC-18, DPC-14, 500C and 850C.
Download the app "Relive" from the App Store on your phone.
Open the app. You will be prompted to make an account - fill out the details and make an account.
Before you go for your ride
- Make sure your battery is fully charged.
- Record the starting battery voltage with your display if it can or if not with a multimeter. If you are unfamiliar with how to use a multimeter to read battery voltage check this article for instructions.
- Have your phone fully charged and open the Relive app.
Go out for your ride
Make note of the PAS levels you use, throttle usage and the bike gears you are using. These are important as they will let us know how the bike is functioning.
When you get back from the ride, end it within the Relive app. Follow along with these instructions for how to get a 3D video of the ride to send support.
End your ride in the app
Continue through these screens to save your activity
Press these buttons to generate a video of your ride to send support
Press the following to open up your 3D video and then either save it or email the video to support along with the information below.
Let your bike and battery sit for a few minutes post ride to allow the battery voltage to stabilize. After this stabilizes check the battery voltage with either the display or a multimeter.
With this complete you will be providing support with the following pieces of information:
- Your 3D video
- The starting and final voltage on your battery
- The bike you have
- Battery voltage and it's Amp-Hour rating
- Your riding style - PAS levels used for the ride, throttle usage and which bike gears you used.