Getting Help Follow

The Biktrix team makes it easy to get your questions answered! We provide multiple different communication channels depending on our customers' needs.

Call

Our sales representatives and technical agents are available Monday to Friday from 9am to 5pm CST. You can contact the team at 1-866-BIK-TRIX (245-8749).

If unable to get through, leave a voicemail for the team so we can get back to you as soon as possible.

Email

For more robust requests or warranty concerns, it is preferred you email in your request to support@biktrix.com. These tickets are also managed between Monday and Friday from 9am to 5pm CST.

We aim to have all emails followed up within 24 hours!

Chat

When navigating www.biktrix.com, you will see a helpful chat bubble! Go ahead and contact our agents through live chat Monday to Friday from 9am to 5pm CST.

If you reach us after hours, be sure to leave your email so we can followup the next business day.

Social Media

Biktrix is active on Facebook! Go ahead and like the Biktrix page to keep posted on the latest news. Please keep support requests to the Calls, Emails and Chat.