New Bike Basics Follow


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    Amazing ... I just finished assembling my $4,000 Biktrix e-bike and am ready to ride it, but NOWHERE is there a user's manual. I therefore have NO idea what the various controls are for, how to charge the battery, or do anything else with it.

    And don't tell me to review the 1,000 articles on your website. I've already read the dozen or so that have titles like "user's guide", "new rider resources", etc., and NONE of them address my immediate questions.

    On a scale of zero to 100 (with 100 being best), I rate your new customer support at ZERO. NEVER have I been so disappointed in a new product.

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